What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
What time do you deliver?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
How much is the delivery fee?
- Free delivery for orders above $50.
- A $10 delivery fee applies for orders below $50.
 Can I change my delivery address or delivery date after placing an order?
- Free Changes: Inform the company at least 24 hours before the scheduled time.
- Late Fee: A $6 fee applies if you change details within 24 hours of delivery.
- Amendment Fee: A flat $25 fee applies for any change.
- Payment: Charged automatically as a separate transaction to the original credit card.
Do you deliver everywhere in Singapore?
We deliver anywhere in Singapore, right to your doorstep!
What payment methods do you accept?
- PayNow / QR code payments
- Credit and Debit Cards (Visa, Mastercard, etc.)
- Bank transfers
Can I order in bulk for events or businesses?
Bulk & Event Orders (B2B / Wholesale)
- Exclusivity: Bulk orders are accepted exclusively for B2B customers / Wholesale.
- Events: Special occasions can be accommodated based on your requested volume.
- How to Order: Contact our customer service team via WhatsApp Message ONLY at 83395503 or email with your order details.
- Confirmation: Our team will review your request and confirm based on availability.
I have discovered missing/damaged items in my delivery order. What should I do?
If your order arrives damaged or with missing items, please report it immediately:
- Fresh Items: Must be reported within 2 days of delivery.
- Investigation: Please keep all damaged items, as we may need to collect them for review.
- Response: Our Customer Service Officers will respond to your report within 48 hours.